TERMS AND CONDITIONS:

 Everyone must read and accept the terms and conditions laid out in this page before using or placing an order through www.milletmantra.co.in (hereafter referred to as “this website”). Your website access is bound by these terms and conditions, privacy policy, return and exchange policy.

Terms and conditions can be modified from time to time, and the user will be given at least a 30 day prior notice when such change occurs. Terms and conditions are the binding contract between the user of this website and Millet Mantra. By agreeing to the terms and conditions, the user accepts that he is of legal age(18 years or above) to be under contract with Millet Mantra.

The use of this website is subject to the following terms and conditions:

The content provided on this website is owned by us. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

As long as it is not mentioned explicitly, these terms and conditions apply throughout the website.

The user needs to create an account to place an order through www.milletmantra.co.in . It allows us to create better customer experience.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

You may not create a link to this website from another website or document without Millet Mantra’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

​Account information / Privacy Policy:

By accepting the terms and conditions, the user confirms that the information provided to Millet Mantra is accurate to the best of their knowledge. False information will not be entertained and might be liable to criminal offence. The user is responsible for maintaining the confidentiality of login information including but not limited to username and password. Millet Mantra has all rights to suspend the account without any prior notice in case of any suspicious activity.

Order process:

An item displayed on the website is subject to availability based on the inventory and the customer will be notified with order confirmation as soon as the product is available (can be immediate also). An order once placed, does not guarantee immediate shipment and is subjected to order confirmation email  from Millet Mantra. After the order is processed and shipped, customer should expect shipment notification before delivery. 

Payment options:

Payments can be made with credit/debit card or other UPI options. Please use discretion while making a payment. It is the user’s responsibility to protect the confidentiality of the card. Providing card information over public network is an unsafe option. Any refunds where applicable will be made to the original payment method. Shipping charges will be applied at checkout depending on the geographical location. 

Shipping and delivery:

We provide shipping to almost all the places unless there is an exception from the postal office. The delivery dates provided are just an estimate and may vary depending on several factors including but not limited to weather related delays and customs department hold ups. The tracking number provided to the buyer should provide any information where applicable for such delays. Millet Mantra is not responsible for any late delivery charges and the customer should be prepared for any such delays.

Return, Refund  and Exchanges:

Customer satisfaction is of utmost importance at Millet Mantra. If for any reason you are not satisfied with the product you received, you can return the product to us within 1 day for store credit equivalent to the price of the product during the time of purchase. The return posted date should be exactly within 1 day of the date of delivery. If the buyer is not able to return it during the return window, the return may not be accepted and product will be shipped back to the buyer. The product must be in full unused condition, with the original tags for the return to be accepted. If the product does not meet the return criteria, the return will not be accepted and will be shipped back to the buyer. Return shipping fees must be paid by the customer. Refund can be provided only in the form of store credit.

Custom orders cannot be returned for any reason and are final sales.

Products ordered using promotional codes/discount/clearance cannot be returned and are final sales.

Warranty:

Except when specifically provided by the vendor, Millet Mantra does not guarantee or provide warranty to any of the products purchased via Millet Mantra. Due to wear and tear, the color might degrade over time. Careful cleaning instructions must be followed as provided by the vendor.

Refund and Cancellation policy:

The buyer has the right to cancel the order within 24 hours from the time of purchase. All cancellation requests can be made via email only. Cancellation requests cannot be accepted over the phone and whatsapp messages. Products ordered using promotional codes/discount/clearance cannot be cancelled.